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Not Everyone Gets a Trophy: How To Manage Gen Y
Bruce Tulgan is internationally recognized as the leading expert on young people in the workplace. Spend an hour with Bruce learning dozens of best practices to help your leaders, managers, and supervisors better recruit, train, engage, develop and retain the best young workers today.
Participants will be better able to:
- Build relationships of trust and confidence with employees.
- Delegate tasks, responsibilities and projects.
- Keep employees focused and moving in the right direction.
- Increase productivity, quality, retention of high-performers, and turnover of low-performers.
- Sharply reduce waste, inefficiency, errors, down-time, and conflict among employees.
Based on more than a decade of research, this program reframes Generation Y (born between 1978-1990) for business leaders and managers at a time when the corporate world is struggling to understand and manage employees in this age group. Generation Y is the most high maintenance workforce in history, but they also have the potential to be the most high-performing workforce in history.
In this webinar, Bruce debunked the fourteen most common myths about Generation Y in the workplace:
- Myth: They are disloyal and can't make real commitments to employers.
- Myth: They won't do the grunt work.
- Myth: They have short attention spans.
- Myth: They want the top job on day one.
- Myth: They need work to be 'fun.'
- Myth: They want to be left alone.
- Myth: They want managers to do their work for them.
- Myth: They don't care about climbing the proverbial career ladder.
- Myth: Money doesn't matter to them.
- Myth: Money is the only thing that matters.
- Myth: They don't respect their elders.
- Myth: They only want to learn from computers.
- Myth: It's impossible to turn them into long-term employees.
- Myth: They will never make good managers because they are so self focused.
The key to winning the respect of this generation is strong highly-engaged leadership. To bring out the best in GenYers, managers must carefully manage their expectations, never downplaying negative aspects of a job, always telling it is like it is.
Bruce presents extremely funny and poignant verbatim quotes from GenYers and those who manage GenYers, putting the two perspectives in conversation throughout his presentation. Then he shows managers how to tune-in to GenYers' short-term and transactional mindset.
Along the way, Bruce teaches dozens of immediately actionable best practices in a clear step-by-step guide to bring out the best in today's young talent:
- Get them on board fast with the right messages.
- Get them up to speed quickly and turn them into knowledge workers.
- Practice 'in loco parentis' management.
- Give them the gift of context.
- Teach them to care about delivering great customer service.
- Teach them how to manage themselves.
- Teach them how to be managed by you.
- Retain the best GenYers.
- Turn the very best into new leaders.
Monster would like to thank our presenter.
Bruce Tulgan
Founder and Chairman, Rainmaker Thinking, INC.
Bruce's free video newsletter www.rainmakerthinking.com
For a copy of his book, click here or here
Bruce is the founder and chairman of RainmakerThinking, Inc. in New Haven, CT. He is the author or coauthor of seventeen different books, including the classic MANAGING GENERATION X and the recent best-seller IT'S OKAY TO BE THE BOSS. His newest book , NOT EVERYONE GETS A TROPHY, was recently released (on March 16) by Jossey-Bass. Bruce's work has been the subject of thousands of news stories around the world and he has written for the New York Times, USA Today, and the Harvard Business Review. Bruce also holds a fourth degree black belt in Karate. Bruce's wife, Debby Applegate, won the2007 Pulitzer Prize for Biography for her book, THE MOST FAMOUS MAN IN AMERICA about the 19th Century minister Henry Ward Beecher.